JazxHR - Gateway Timeout Error

Incident Report for JazzHR

Resolved

Issue:
Jazz ATS experienced intermittent availability and downtime.

Impact:
Users may have been unable to access the platform or encountered errors during the affected window.

Duration:
Approximately 40 minutes — from ~11:55 to ~12:35 (ET), April 20, 2026.

An RCA will be provided within 7-10 business days
Posted Apr 20, 2026 - 15:55 UTC