All Systems Operational

About This Site

Welcome to JazzHR's Statuspage!

This page provides real-time updates on the status and performance of our systems and services. Our goal is to ensure transparency and keep our customers informed about any issues, maintenance, or updates that might affect our operations.

Key Updates include:

1) Current System Status: An at-a-glance view of the health of our critical systems.
2) Incident Reports: Detailed information on any ongoing or resolved incidents.
3) Maintenance Updates: Notifications about scheduled maintenance and upgrades.
4) Performance Metrics: Data and insights on system performance to help you stay informed.

API Operational
90 days ago
99.66 % uptime
Today
Application Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 3, 2026

No incidents reported today.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Completed - The scheduled maintenance has been completed.
Jul 30, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:30 UTC
Scheduled - We will be performing maintenance and updates on our search tools which will require full downtime to process. We expect the maintenance to take less than 4 hours and will be starting at 3:30AM Eastern, Thursday, July 30th.

During maintenance, users will be unable to login or otherwise access JazzHR tools and services, such as API access. Users attempting to login will be presented with a maintenance message and should be able to login again without issue after completion of the maintenance.

Jul 29, 16:45 UTC

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Resolved - Update:
The issue remains resolved, and we have not observed any new issues. System performance and stability continue to operate within expected parameters.

Our teams will continue monitoring as a precaution, but no further customer impact has been identified.

Current Status: Resolved
Next Update: A Root Cause Analysis (RCA) will be provided within 7–10 business days.

Jul 22, 11:37 UTC
Monitoring - Fix Applied — Monitoring

A fix has been applied to resolve the reported issue. Our team is actively monitoring to confirm stability and ensure no recurrence. If you continue to experience any issues.

Jul 21, 23:20 UTC
Identified - Issue: Some JazzHR users are experiencing an application performance issue where the platform fails to fully load, with pages remaining in a loading state indefinitely.

Customer Impact: Affected users are unable to access the JazzHR platform, preventing them from managing candidates, requisitions, and other hiring workflows. No workaround is currently available.

Issue Identified: Our team has identified the issue and is actively investigating.

Jul 21, 21:02 UTC

Jul 21, 2026

Jul 20, 2026

No incidents reported.