Backend Services Outage

Incident Report for JazzHR

Resolved

This incident has been resolved.
Posted Feb 11, 2025 - 07:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 11, 2025 - 07:10 UTC

Identified

The issue has been identified. We tried to change our DNS-related services, and that affected the database services, and a fix is being implemented.
Posted Feb 11, 2025 - 05:39 UTC

Investigating

We are currently experiencing a complete outage of JazzHR and all associated backend services. Our team is actively investigating the issue to identify the root cause and restore functionality as quickly as possible. We appreciate your patience during this time and will provide updates as more information becomes available.
Posted Feb 11, 2025 - 05:31 UTC
This incident affected: API and Application.
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