JazzHR

All Systems Operational

About This Site

Welcome to JazzHR's Statuspage!

This page provides real-time updates on the status and performance of our systems and services. Our goal is to ensure transparency and keep our customers informed about any issues, maintenance, or updates that might affect our operations.

Key Updates include:

1) Current System Status: An at-a-glance view of the health of our critical systems.
2) Incident Reports: Detailed information on any ongoing or resolved incidents.
3) Maintenance Updates: Notifications about scheduled maintenance and upgrades.
4) Performance Metrics: Data and insights on system performance to help you stay informed.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Application Operational
90 days ago
99.67 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 24, 2025

No incidents reported today.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
JazzHR issue- Resume parsing
Resolved - Early on October 20, 2025, Amazon Web Services (AWS) experienced a major outage in its US-EAST-1 (Northern Virginia) region, resulting in widespread disruptions across numerous platforms. Employ Services, along with several of our third-party vendors, were impacted by this outage, leading to intermittent functionality issues and periods of inaccessibility across our systems.
The issue has since been resolved, and our teams continue to actively monitor for any residual effects to ensure full platform stability.
Oct 21, 12:08 UTC
Update - Although AWS has made significant progress in their recovery efforts, our resume parsing vendor continues to experience residual issues. As a result, users may still encounter intermittent disruptions with our resume parsing services. We are actively monitoring the situation and will provide further updates as they become available.
Oct 20, 20:20 UTC
Identified - Due to the widespread AWS outage, we are experiencing intermittent issues with our resume parsing services.
We will provide updates as soon as they become available.
Oct 20, 14:53 UTC
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

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